Customer’s Requirements

The customer is a global high-tech manufacturing enterprise headquartered in Taiwan, operating production facilities and technical centers across multiple regions worldwide. Its manufacturing sites in Taiwan and the Philippines carry out a wide range of daily activities, including production line inspections, equipment condition recording, and process monitoring.

In this environment, mobile devices play a critical role in supporting frontline personnel. However, the customer’s existing devices had become outdated and were no longer able to meet the demands of high-frequency daily use. Slower performance, reduced reliability, and higher failure rates began to disrupt inspection workflows and place additional pressure on operations teams. The customer required a more reliable and rugged mobile computing solution to ensure continuous operations and improve inspection efficiency.

iMozen Solution

iMozen deployed the TC605 industrial mobile computer to replace legacy devices and significantly enhance on-site productivity.

1. Rugged and Reliable TC605 Mobile Device
The TC605 is engineered with 1.8-meter drop resistance and IP65/IP68 protection, enabling it to withstand frequent handling and challenging on-site conditions. This level of durability makes the TC605 well suited for manufacturing environments.

2. Improved Performance for Inspection and Reporting Tasks
With faster processing performance and more responsive scanning capabilities, the TC605 enables smoother workflows for inspections, data recording, and production reporting. As a result, on-site personnel can complete tasks more efficiently while maintaining a consistent production flow.

3. Fast and Comprehensive Project Support from iMozen
Throughout the evaluation, rollout, and deployment phases, iMozen’s sales and technical teams worked closely with the customer, providing timely support and ensuring a smooth transition to the new devices within the planned schedule.